CERN'S TECHNICAL CONTROL ROOM (TCR) A CENTRAL SERVICE FOR EVERYONE

The Technical Control Room (TCR) monitors and operates the entire technical infrastructure of CERN 24 hours a day, 365 days a year. It registers and dispatches troubleshooting requests to the appropriate equipment services. In addition, the TCR executes first-line interventions on the entire CERN site. Troubleshooting requests are transmitted to the TCR either via a computerised control system or via the phone number '72201'. More than 10'000 such requests are dispatched and dealt with every year.
The TCR's diverse field of activity concerns the following systems:
  1. electrical and fluid distribution networks,
  2. heating, cooling, ventilation, air-conditioning and gas equipment,
  3. safety and communication installations,
  4. electromechanical systems (e.g. lifts, cranes, machine tools, motorised doors),
  5. sanitary systems (leaks, sewage),
  6. control and monitoring infrastructure equipment,
  7. buildings.
These systems can either be part of the administrative infrastructure, such as offices or restaurants, or part of the technical infrastructure of CERN's accelerators and experiments. If you need help on any of these systems, simply call

72201

The TCR will do its best to fix the problem as quickly as possible.
by Mario Batz (TCR Responsible)