CERN'S TECHNICAL CONTROL ROOM (TCR) A CENTRAL SERVICE FOR EVERYONE
The Technical Control Room (TCR) monitors and operates the entire technical infrastructure of CERN 24 hours a day, 365 days a year. It registers and dispatches troubleshooting requests to the appropriate equipment services. In addition, the TCR executes first-line interventions on the entire CERN site. Troubleshooting requests are transmitted to the TCR either via a computerised control system or via the phone number '72201'. More than 10'000 such requests are dispatched and dealt with every year.The TCR's diverse field of activity concerns the following systems:
- electrical and fluid distribution networks,
- heating, cooling, ventilation, air-conditioning and gas equipment,
- safety and communication installations,
- electromechanical systems (e.g. lifts, cranes, machine tools, motorised doors),
- sanitary systems (leaks, sewage),
- control and monitoring infrastructure equipment,
- buildings.
72201
The TCR will do its best to fix the problem as quickly as possible.
by Mario Batz (TCR Responsible)