IT Services availability during CERN annual closure Dec 2004-Jan2005
Mail, CERN Windows (NICE), Web services, LXPLUS, LXBATCH, AFS, Automated tape devices, Castor, Backups, software license servers, Sundev, CVS and Print Servers, CDS Search, Submit and Agenda, InDiCo, EDMS (in collaboration with TS Department), CMS disc servers, the AB NFS servers (SLNFS1, PSNFS1 and MTBNFS1, that PS group runs for AB Department), Campus Network, Remedy, and Security services will be available during the CERN annual closure. The physics database cluster, replication location service as well as accdb, cerndb and admsdb are the only databases available; CCDB will be closed for public access. Problems developing on scheduled services should be addressed within about half a day except around Christmas Eve and Christmas Day (24 and 25 December) and New Year's Eve and New Year's Day (31 December and 1st January).
For Administrative Computing Services, ERT (Electronic Recruitment Tool) will be the only service operational; all other AIS applications such as EDH, CET, HRT etc. will be unavailable. All other services (like CAE cluster Electronics) will be left running mostly unattended. No interruptions are scheduled but restoration of the service in case of failure cannot be guaranteed.
Please note that the Helpdesk will be closed, that no file restores from backups will be possible and damaged tapes will not be processed. An operator service will be maintained throughout and can be reached at extension 75011 or by Email to computer.operations@cern.ch where urgent problems maybe addressed.
Please remember to shutdown and power off any equipment in your office which is not foreseen to be used during the annual closure.