Your help is appreciated to fight Spam
Spam problem constantly increases its severity: currently about 90% of e-mails received daily by CERN Mail servers are unsolicited messages - called ‘Spam' - and spammers are doing their best to bypass anti-spam filters.
In these conditions, users' feedback is priceless. It allows the CERN Mail Service to improve Spam fighting performance, and of course reduce the number of received unsolicited mails. Outlook users should note the existence of ‘anti-Spam buttons': ‘Check Spam classification of an e-mail', ‘Update personal whitelist' and ‘Report Spam'.
The ‘Report Spam' button is very important: it removes the selected Spam from your Inbox, and sends a copy to the CERN Mail Service. Those reports are used to build new filters nearly in real time; a new Spam might be blocked in less than 15 minutes!
Therefore, every Outlook user is warmly encouraged to get rid of the Spam messages received in the Inbox folder by using the ‘Report Spam' button and not by simply deleting them.
Non-Outlook users are invited to report Spam by forwarding received unsolicited messages to abuse@cern.ch .
Thank you for your cooperation,
CERN Mail Service
by CERN Mail Service