End of support for Windows 2000, Office 2000 and Office XP at CERN

With the approval of the Desktop forum, support for Windows 2000, Office 2000 and Office XP at CERN will cease at the end of December this year. As a consequence, security patches will no longer be provided for Windows 2000 / Office 2000 / Office XP, and central services to reinstall Windows 2000 / Office 2000 / Office XP will not be available. After this date, only Windows XP and Office 2003 will be supported.

Users still running Windows 2000 will be notified by e-mail and are recommended to install Windows XP / Office 2003 (as described at http://cern.ch/Win/Help/?kbid=100001). Users of Office XP will be automatically upgraded to Office 2003 as of January 2007. In the meantime, they can proactively upgrade to Office 2003 by removing 'MS Office XP' and selecting the 'MS Office 2003 SP2' package on CMF's 'Add/Remove CMF Packages' web page.

Users who absolutely need to keep Windows 2000 or other obsolete software will need to maintain their systems themselves.

For help during the migration, please contact the helpdesk (Helpdesk@cern.ch or Tel. 78888).

The NICE Team