CERN Accelerating science

Change in the CERN account password reset procedure

Since 19 August 2008, the security of the CERN account password reset procedure has been strengthened. As a result, users asking to have their password reset by the Computing Helpdesk will be asked to provide some personal information prior to resetting their CERN account password.

Please note that all relevant information about CERN accounts and passwords can be found at

http://cern.ch/it-dep/AccountsandpasswordsatCERN.htm

Thank you in advance for your cooperation.

IT Department