Access problem to UNIQA’s extranet portal

UNIQA would like to inform members of the Health Insurance Scheme that they are temporarily unable to access the EXTRANET portal, via which, amongst other things, they may consult reimbursement notifications. The difficulty is that once the user name and password have been entered to access the secure site, the user is redirected to the same initial screen without any error notification. UNIQA’s computing department has been informed of the problem and is carrying out investigations. We will be informed as soon as the problem has been solved (via the Bulletin and the CHIS site http://cern.ch/chis). UNIQA apologises in advance for any inconvenience caused by this technical problem.


by HR Department