The Telecom Lab is moving

As of 2nd March 2009, the Telecom Lab will move to Building 58 R-017. The Telecom Lab is the central point for all support questions regarding CERN mobile phone services (provision of SIM cards, requests for modifications of subscriptions, diagnostics for mobile phone problems, etc.). The opening hours as well as the contact details for the Telecom Lab remain unchanged:

New location: Building 58 R-017

Opening hours: Every week day, from 11 a.m. to 12 a.m.

Phone number: 72480

Email address: labo.telecom@cern.ch

This change has no impact on support requests for mobile services. Users can still submit their requests concerning mobile phone subscriptions using the usual EDH form (https://edh.cern.ch/Document/GSM). The automatic message sent to inform users of their SIM card availability will be updated to indicate the new Telecom Lab location. You can find all information related to CERN mobile phone services at the following link:

http://cern.ch/gsm

CS Section - IT/CS group


by IT Department