Reduced service of the “IT Service Desk” (Computing Helpdesk) on the after noon of Friday 8 October 2010
Please note that due to relocation, the “IT Service Desk” will be operating a reduced service on Friday 8th October from 12-30. In particular, the telephone line 78888 will not be available and users will be invited to submit their requests by e-mail (Computing.Helpdesk@cern.ch).E-mail requests will be treated as normal, but some delays are possible.
In the event of urgent problems you may call the IT Manager on Duty on 163013. We also take this opportunity to remind you about the “IT Service Status Board” where all computing incidents and scheduled interventions are updated online. Please see: http://cern.ch/it-servicestatus.
Normal service will be resumed at 8-30 a.m on Monday 11 October.
Thank you in advance for your understanding.
The CERN “User Support” Team (IT-UDS-HUS)
by IT Department