Updated spam filters reduce amount of messages in spam folder

The flow of spam (unsolicited e-mail) targetting CERN mailboxes is constantly increasing: 96% of the 2 million mails received daily at CERN consist in successfully filtered spam, but spammers get smarter and detecting spam is becoming ever more difficult.

In order to address this evolution, a new spam-detection software engine will progressively be deployed in next weeks. The aim is to decrease number of SPAM messages which are delivered to users’ Inboxes and to spam folders.

Users can notify mail service about SPAM messages. To submit a spam message one can send it as an attachment. For more details please refer to the help pages (see links below).

Useful links:


To report spam messages please refer to information on
http://cern.ch/mail/Help/?fdid=31

To configure spam filtering for your CERN mailbox, go to
http://cern.ch/mail
and click ‘spam fight’.

Thank you for your collaboration.

CERN Mail Services


by IT Department